Effective Date: 01/05/2026

Luminous MediSpa (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or use our services.

1. Information We Collect

Personal Information

We may collect the following:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely via third-party providers)
• Appointment and consultation details

Health-Related Information (If Provided)

• Skin concerns, treatment history, or medical-related details shared during consultations

Note: This information is used only to personalize your treatment or product recommendations.

2. How We Use Your Information

We use your information to:

• Process orders and payments
• Schedule and manage appointments
• Provide personalized treatment and product recommendations
• Improve our website, services, and customer experience
• Send updates, promotions, and offers (only with your consent)
• Respond to inquiries and customer support requests

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

• Trusted third-party service providers (payment processors, booking systems, email services)
• Legal authorities when required by law

All third parties are required to maintain the confidentiality of your information.

4. Data Security

We implement appropriate security measures to protect your data, including:

• Secure servers and encrypted connections (SSL)
• Limited access to personal data
• Regular monitoring for vulnerabilities

However, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic and performance
• Remember your preferences

You can disable cookies through your browser settings if you prefer.

6. Email & Marketing Communications

With your consent, we may send:

• Promotions and special offers
• New product updates
• Appointment reminders

You can unsubscribe at any time using the link in our emails.

7. HIPAA & Health Information (Important)

While we take privacy seriously:

• Information submitted through this website may not always be HIPAA-compliant
• Please avoid submitting sensitive medical information through online forms

For secure medical discussions, contact us directly.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Luminous MediSpa
410 W Grand Pkwy S #310, Katy, TX 77494
📞 (281) 665-3666
📧 [email protected]